Responsible Gaming

Gambling always carries the risk of financial loss. Plan your play so it remains entertainment and does not affect your wellbeing. Find useful tips below to keep control.

• Set a budget you can afford and stick to your limits.
• Treat betting as entertainment, not a source of income.
• On Parimatch, use deposit, loss, wager, and session limits in Account settings.
• Turn on reality checks and schedule regular breaks.
• Never chase losses. Accept outcomes and stop when the limit is reached.
• Keep betting money separate from daily expenses.
• Track your betting history to learn your patterns and control behaviour.
• Avoid playing when stressed, tired, or under the influence.
• Read the Responsible Gaming Policy and learn how each tool works.
• Betting is for adults aged 18+ only. Use parental controls such as Google Family Link or Apple Screen Time to protect minors.

Betting addiction can develop gradually. Warning signs may affect your money, time, and relationships. This is a serious condition that needs attention and support.

• Chasing losses or increasing stakes to feel the same excitement
• Spending more time or money than planned, despite set limits
• Borrowing, selling items, or missing bills to fund gambling
• Hiding betting from family or friends
• Restlessness or irritability when trying to stop or cut down
• Using gambling to escape stress, sadness, or problems
• Missing work, classes, or social activities due to betting
• Neglecting essentials such as rent, food, or education fees
• Repeated failed attempts to control or reduce play
• Constant thoughts about odds, results, or the next bet

Support is available, and recovery starts by taking structured steps. Use practical controls and seek professional help when needed.

• Set or lower deposit, loss, and wager limits in your account.
• Enable reality checks and session reminders to manage playing time.
• Take a short time-out for 24 hours to several weeks.
• On Parimatch, request self-exclusion for a longer period if you need a full break.
• Remove saved payment methods and log out on all devices to reduce impulsive play.
• Ask Support to adjust limits or apply further restrictions on your account.
• Unsubscribe from marketing emails and mute notifications related to betting.
• Keep a simple spending diary to review triggers and protect your budget.
• Speak to someone you trust and share your limits for added accountability.
• Contact professional services in India listed in Resources for Getting Help.

Independent support can guide you through gambling-related harm. The services below operate in India and provide confidential assistance.

• Tele-MANAS, Ministry of Health and Family Welfare: telemanas.mohfw.gov.in – Call 14416 or 1-800-891-4416 (24×7)
• iCALL by Tata Institute of Social Sciences: icallhelpline.org – Call 9152987821 (Mon–Sat, 10:00–20:00 IST)
• AASRA: aasra.info – 24×7 crisis helpline 9820466726
• NIMHANS, Bengaluru: nimhans.ac.in – Mental health services and counselling
• Indian Psychiatric Society, Find a Psychiatrist: indianpsychiatricsociety.org

If you are experiencing addiction concerns, you can contact Parimatch support for confidential assistance and account controls. Our team can help apply limits, time-outs, or self-exclusion.

• Live Chat on the website and mobile app, 24×7 (English and Hindi)
• In-app Responsible Gaming request to set limits, time-out, or self-exclusion
• Help Centre contact form for email responses from the support team
• Account settings to submit a self-exclusion request instantly
• Escalation to the Responsible Gaming Team for tailored advice on controls